As a Digital Technician II you will provide the highest level of technical support on Océ cut-sheet and OEM product lines.

About Océ
Océ is one of the leading providers of document management and printing for professionals. The Océ offering includes office printing and copying systems, high speed digital production printers and wide format printing systems for both technical documentation and color display graphics. Océ is also a foremost supplier of document management outsourcing. Many of the Fortune Global 500 companies and leading commercial printers are Océ customers. The company was founded in 1877. With headquarters in Venlo, The Netherlands, Océ is active in over 100 countries and employs more than 20,000 people worldwide. Total revenues in fiscal 2010 amounted to approximately €2.7 billion. Océ is listed on Euronext in Amsterdam. For more information visit www.oce.com.

Océ North America is headquartered in Trumbull, CT, with additional business units in Chicago, IL and Boca Raton, FL. North America represents over 37% of Océ’s worldwide revenues, and employment is over 9,000. For more information about Océ North America, visit www.oceusa.com. . Outside the U.S., consult http://global.oce.com.

Océ and Canon: Stronger together
In 2010, Océ joined the Canon Group of companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 197,000 people worldwide. Global net sales in 2010 were more than US $45 billion. For more information visit www.canon.com.

Responsibilities include:
- Install, maintain, and repair company products and systems, on-site. This includes hardware, software and networking products.
- Use diagnostic tools, service aids, and product schematics to troubleshoot and resolve equipment and system failures
- Manage parts inventory and territory to comply with established operating standards
- Perform machine factory modifications and software/operating systems upgrades of equipment to ensure optimum performance.
- Establishes and maintains face-to-face customer relations.
- Provides connectivity, networking and technical assistance to Service Representatives as needed
- Provides training and second-level support to other technicians.

Qualifications:
- High School diploma or equivalent and A+ certification or equivalent.
- Minimum of three years of related field experience as a technician working with business technology such as copier, printer or plotter required.
- Education or experience in electronic/mechanical repair is required.
- Ability to travel assigned accounts, including accounts with multiple locations.
- Thorough knowledge of and demonstrated ability to apply computer technology to customer requirements for networked products and systems solutions.
- Operational knowledge of testing/diagnostic equipment.
- Effective communication skills and strong organizational skills.
- Ability to attend product training classes as required.
- Able to lift 50 lbs and be in a mobile activity more than 50% of the time. (Walking/standing/stooping/kneeling).
- PC literacy and understanding of basic network concepts.
- Must hold a valid drivers license; this position requires the ability to travel within their territory 100% of the time.
- Traveling outside of territory and/or district may be required.

Océ is an equal opportunity/affirmative action employer encouraging workforce diversity (M/F/D/V).

To apply for this position, please CLICK HERE

• Location: Tuscon, AZ
• Compensation: Per year
• Principals only. Recruiters, please don’t contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.