Job Description:

Support calls from customers around the country that need assistance with troubleshooting their electronic devices such as mp3 players, tablets, and smartphones in a MAC based environment. You will provide an awesome customer experience on every call.

A Career you will admire:

Provide technical support via telephone and other electronic mediums for our client’s product line.
Employ a high level of interpersonal and communication skills to move beyond customer frustrations and provide first call resolution.
Identify the level of technical knowledge of the customer and adjust technical communications appropriately to solve customer problems.
Achieve and maintain to a performance standard. Including but not limited to; customer satisfaction, average handle time, and call quality while providing the ultimate experience.
Exercise multitasking abilities with multiple computer based applications while meeting performance standards.
Research knowledge based systems to broaden product knowledge and better assist our customers.

At Stream you will receive many rewards, including:
· $10 hourly rate plus Quarterly Performance Based Bonus!
· Medical, Dental, Vision
· 401K w/ company match
· Opportunities for Advancement
· Rewards & Recognition Program
· Paid Vacation and Sick Time
· World Class Training
· Massage chairs, Internet Gaming Lounge, Great Outdoor Patios

Apply Online:
http://careers.stream.com
Search for the Technical Support position listed under the South Mountain location job number # 13687

Apply in person:
Monday – Friday, 8 a.m. — 3p.m.
Stream Global Services
4611 E. Baseline Road
Phoenix, AZ
(46th Street and Baseline)

Contact: Gregory McKinley, Recruiter, Office 480-754-8404

* An offer of employment made to any candidate will be contingent upon the satisfactory results of a background check. The background check may include one or more of the following: criminal check and sex offender registry check

• Location: 4611 E. Baseline Road, Phoenix, AZ 85042
• Compensation: $10.00 per hour plus Quarterly Performance Based Bonus
• OK for recruiters to contact this job poster.
• Phone calls about this job are ok.
• Please do not contact job poster about other services, products or commercial interests.