Enterprise Consulting Solutions (ECS) is a rapidly growing technology enabled healthcare services company primarily focused on recovering medical records for the nation’s largest health insurance companies.

ECS is currently looking for a Human Resources Manager responsible for overall management of HR policies, programs, practices, process improvement and strategy development.

KEY ACTIVITIES
Employment

• Process all local recruitment requests in an effective and efficient manner.
• Design and conduct new employee orientations.
• Complete onboarding process with new employees: offer letters, new hire paperwork, background checks and drug screens.
• Manage all aspects of the separation process.
• Work with Director of Operations to manage temp agency relationships

Compensation and Benefits

• Monitor and alert appropriate parties of any variance between budgeted and actual salaries and headcount.
• Manage the payroll administration process.
• Gather all necessary data to benchmark salaries and benefits.
• Prepare and maintain company salary structure, job descriptions, and job evaluation processes.
• Administer and explain benefits to employees, serve as liaison between employees and insurance carriers.

Employee Relations

• Detect and handle complaints, disputes and grievances of all staff. Communicate employee relation issues to the appropriate parties as needed.
• Conduct exit and grievance interviews with all departments/staffs.

Rules and Regulations

• Maintain and update employee handbook on a regular basis.
• Provide advice, assistance, and follow-up on company policies, procedures, and documentation.
• Coordinate the resolution of specific policy-related and procedural problems and inquiries.
• Develop and recommend operating policy and procedural improvements.

HRIS

• Monitor timely update of personnel records (personal details, position, salary, appraisal outcomes, leave records, training and awards).

Other Duties

• Develop HR strategies by identifying and researching internal needs; contribute analysis, and recommendations to organization strategic thinking and direction; establish HR objectives in line with organizational objectives.
• Manage HR and Payroll operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; determining, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
• Support management by providing HR advice, counsel, and decisions; analyzing information and applications.
• Ensure compliance with federal, state, and local employment, and privacy regulations and contractual commitments, advising management on needed actions.
• Adhere to all policies and procedures concerning all confidential information including but not limited to internal use and restricted information, including Individually Identifiable Information and Protected Health Information (PHI).
• Perform specific research/investigation into operational issues, as requested.
• Prepare and maintain organizational charts.

Qualifications:

• Bachelor’s degree required.
• 5 years HR Generalist experience required.
• Knowledge of the principles of personnel, benefits administration, personnel files and records management, and effective customer service practices.
• Understanding of HR practices and principles, and all applicable employment, payroll, benefits, health, and safety laws and regulations in the US.
• Strong computer skills in monitoring and assuring the confidentiality and proper maintenance of human resources database, files, and reports.
• Skill in assessing and prioritizing multiple tasks, projects and demands.
• Ability effectively and professionally resolve conflict.
• Ability to build rapport with stakeholders at all levels within the organization.
• Ability to be flexible and quickly adapt to a changing business environment.

ECS is the nation’s largest and most secure provider of medical record retrieval services. ECS’s 1800 on-site retrieval personnel and 200 person call center leverage the industry’s most proven and robust technology platform to ensure customer and provider satisfaction with the retrieval process. To learn more about our growing company, visit www.myecsinc.com.

• Location: Phoenix, AZ
• Compensation: -
• Principals only. Recruiters, please don’t contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.