NEIGHBORHOOD HOUSING SERVICES OF PHOENIX, INC.

http://www.nhsphoenix.org/job_openings.html?id=18

JOB TITLE: Loan Servicing & Processing Assistant (Part-time)

CLOSING DATE for accepting resumes will be on Friday, September 24, 2010 at 5:00pm. Resumes can be sent to “ATTN: HR Manager” via email to tfrancis@nhsphoenix.org

SUMMARY

Loan Servicing & Processing Assistant assists with assigned loan servicing, processing and closing functions and tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

• Inputs confidential customer information into loan servicing and client management system.

• Follows up with clients to request missing or additional documentation.

• Assists in preparing final loan package on first and second mortgage loans and down payment/closing cost assistance loans originated by NHS Phoenix.

• Provides Loan Servicing Coordinator with a copy of promissory note, first payment letter and loan application to setup new loan accounts.

• Assists in copying and shipping final loan packages to investors for sale of loans.

• Prepares canceled and declined loan packages for storage and ensures compliance with any record retention regulations.

• Assists Loan Servicing Coordinator with entering new loans into the Loanbase loan servicing system, and assists Coordinator with processing and posting client loan payments.

• Performs other responsibilities and tasks as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school graduate (with strong aptitude in basic math).

At least three years of bookkeeping experience with knowledge of basic accounting principles, including processing and recording accounts payable and/or accounts receivable payments.

Basic understanding of the mortgage loan process is helpful.

LANGUAGE SKILLS

Strong spoken and written communication skills.

CUSTOMER SERVICE SKILLS

Ability to deliver high quality customer service and work collaboratively across departmental lines.

MATHEMATICAL SKILLS

Solid math skills in adding, subtracting, multiplying and dividing. Attention to detail while entering data into client management systems.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions.

COMPUTER SKILLS

Basic proficiency in Word, Excel, DBase management and use of internal e-mail system.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must present proof of automobile insurance coverage. Minimum liability limits shall be $100,000 bodily injury and $25,000 property damage coverage or such limits as deemed appropriate by the Chief Executive Officer.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear. Employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. Employee must be able to sit for extended periods of time. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

APPLY: Last day to apply is Friday, September 24, 2010 at 5:00pm. Resumes can be sent to “ATTN: HR Manager” via email to TFrancis@nhsphoenix.org