To apply for this position, please click here:
 
https://tbe.taleo.net/NA6/ats/careers/requisition.jsp?org=ALLRESCO&cws=1&rid=899
 

 
Alliance Residential Company, founded in 1989, is one of the largest privately held developers and property managers of upscale multifamily communities in the United States. Alliance boasts a $3 billion portfolio spanning across 11 states in 20 metropolitan markets. Our properties range in size from 50 to 3,400 units and are Class “AAA” to Class “B” apartment communities.
 

 
At Alliance Residential Company we do everything we can to make sure our employees not only have great careers, but great lives. We offer defined career paths for each and every position along with company paid training, competitive compensation and benefit packages, a professional apparel program, housing discounts, flexible hours and much more! Come join our growing team today!
 

 
Vaseo Apartments, an Alliance Residential Community in Phoenix, Arizona, is seeking a Receptionist/Administrative Assistant. The Receptionist/Administrative Assistant will:
 

 
1. Be the first point of contact for all residents.
 

 
2. Effectively direct traffic and maintain a warm and inviting environment in the resident waiting area.
 

 
3. Answer all incoming calls and direct to the appropriate associate.
 

 
4. Set and maintain appointments for office associates.
 

 
5. Provide light administrative support to office associates.
 

 
6. Provide resident service:
 

 
– Promote a professional and courteous attitude with residents, peers, and future residents.
 
– Consistently stand and greets all future residents.
 
– Maintain accurate and detailed records of all resident issues, including final resolution.
 
– Attend to resident concerns, complaints, or inquiries.
 

 
7. Perform office responsibilities:
 

 
– Implement a professional and courteous attitude throughout all property operations.
 
– Promptly attend to resident complaints and/or comments.
 
– Maintain the voicemail system.
 
– Conduct positive customer service social calls.
 

 
SKILLS / KNOWLEDGE:
 
Position requires the ability to provide administrative support, which includes but is not limited to scheduling appointments, answering phone, and providing customer service. Maintain accurate and detailed records of all resident issues, including final resolution. In addition, the position requires the following skills: professional appearance and demeanor, good organizational skills, good verbal skills, strong customer service representation, assertiveness, ability to re-sell and promote the property, ability to accurately perform basic to intermediate mathematical functions.
 

 
EXPERIENCE:
 
Minimum one year experience in high level customer service background. High school diploma or equivalent required.
 

 
To apply for this position, please click here:
 
https://tbe.taleo.net/NA6/ats/careers/requisition.jsp?org=ALLRESCO&cws=1&rid=899